Got Questions? We Have Answers

Managed IT services is a comprehensive approach where a third-party provider (like Integrated365) takes responsibility for your entire IT infrastructure. This includes 24/7 monitoring, proactive maintenance, cybersecurity, help desk support, data backup, network management, and strategic IT planning. Instead of fixing problems after they occur, we prevent them from happening while providing predictable monthly costs.

Managed IT services typically cost between $100-$250 per user per month, depending on your needs and complexity. For Dallas-Fort Worth businesses, Integrated365 offers flexible pricing based on your company size, industry requirements, and service level. We provide transparent pricing with no hidden fees, and most clients save 30-50% compared to maintaining an in-house IT team. Contact us for a free assessment and customized quote.

Yes! Integrated365 provides 24/7/365 monitoring and support for all managed IT clients. Our security operations center monitors your systems around the clock, and our help desk is available anytime you need assistance. Critical issues receive immediate attention, with typical response times of 15-45 minutes for emergencies in the Dallas-Fort Worth area.

We serve businesses throughout the Dallas-Fort Worth metroplex, including Frisco, Plano, Dallas, McKinney, Allen, Richardson, Carrollton, Irving, and surrounding North Texas cities. Our main office is located in Frisco, TX, and we provide both on-site and remote support across the entire DFW area.

For critical emergencies, we guarantee a response within 15-45 minutes depending on your location in the DFW area. Our 24/7 monitoring often detects and resolves issues before they impact your business. For on-site visits in Frisco and nearby cities, we can typically arrive within 1-2 hours for urgent situations.

Yes! Cybersecurity is a core part of our managed IT services. We provide enterprise-grade security including 24/7 threat monitoring, firewall management, endpoint protection, email security, dark web monitoring, security awareness training, vulnerability assessments, and compliance management. Our multi-layered approach protects your business from ransomware, phishing, and data breaches.

Absolutely! We specialize in cloud migration to platforms like Microsoft Azure, AWS, and Google Cloud. Our team handles the entire migration process including assessment, planning, data migration, testing, and post-migration support. We minimize downtime and ensure a smooth transition. We also provide ongoing cloud management, optimization, and cost reduction strategies.

We provide specialized IT solutions for Healthcare (HIPAA-compliant), Oil & Gas (SCADA security), Manufacturing (Industry 4.0/IoT), Law Firms (client confidentiality), and Corporate environments (Microsoft 365/enterprise networks). Each industry has unique compliance and security requirements, and our team has deep expertise in meeting those specific needs.

We typically recommend a 12-month agreement to ensure proper onboarding and optimization of your IT environment. However, we offer flexible terms based on your business needs. Unlike many providers, we don't lock you into multi-year contracts. Our goal is to earn your business through excellent service, not contractual obligations.

Getting started is easy! First, schedule a free IT assessment by calling (469) 634-7653 or contacting us through our website. We'll evaluate your current IT infrastructure, identify vulnerabilities and opportunities, and provide a customized proposal. Most clients are onboarded within 2-4 weeks, and we handle the entire transition process to minimize disruption to your business operations.