Frisco-based. Built around your business.

Managed IT Services for North Texas Businesses

Proactive support, Microsoft 365 management and cybersecurity coordination in one accountable IT relationship.

For businesses with approximately 20–100 supported users. Smaller teams are welcome when their complexity and investment justify ongoing managed IT.

The initial consultation is complimentary. Technical assessments, remediation and projects are separately scoped.

Dependable IT. Clear accountability.

Managed IT is an ongoing agreement to take responsibility for defined parts of your technology environment, with documented scope and a clear support process.

Keep people productive

A dependable route to assistance and maintained systems.

Reduce disruption

Proactive maintenance and visibility into issues affecting supported systems.

Coordinate security

Clear responsibilities for the security controls and providers in your agreement.

Plan IT investment

Documented coverage and priorities for technology changes.

Client Fit & Industries

An ongoing IT partner for your business

Our primary fit is North Texas businesses with approximately 20–100 supported users that need dependable support, coordinated security and ongoing technology accountability. Smaller businesses remain welcome when their complexity and investment justify an ongoing agreement.

We discuss your applications, locations, existing IT team and industry requirements before defining scope. Compliance support is scoped around your responsibilities and does not guarantee certification or compliance.

Not sure if managed IT is the right fit? We’ll discuss your users, systems and priorities before either of us commits to a scope.

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What your managed IT agreement can cover

We define supported users, systems, responsibilities and exclusions before service begins. Not every service, product or license is included in every agreement.

Proactive support and maintenance

Help desk process, monitoring, patching and supported-system maintenance.

Microsoft 365 management

Identity, access, devices and collaboration administration within agreed scope.

Explore Microsoft 365

Cybersecurity coordination

Coordinate agreed protections, security providers and response responsibilities.

Explore Cybersecurity

Cloud and network management

Manage supported cloud services and network systems defined in your agreement.

Explore Cloud Solutions

Business continuity planning

Review backup, recovery responsibilities and continuity needs where included; testing, products and remediation depend on scope.

Ongoing accountability

Document responsibilities, review service priorities and plan changes with your business.

AI and automation

Optional AI and automation work builds on an appropriately managed environment and is scoped separately.

Switching providers starts with a clear plan

A structured transition helps protect your team and your operations. Here is how we approach it.

1

Discuss your needs

Review users, locations, current support, priorities and constraints in an initial consultation.

2

Define scope and responsibilities

Agree supported systems, service coverage, exclusions, investment and any separately scoped discovery or remediation.

3

Coordinate access and handoff

Plan documentation, administrative access, existing-provider coordination and timing with your team.

4

Establish ongoing support

Introduce the support process, agreed tools, maintenance priorities and service-review cadence.

Timing depends on your environment, access and agreed scope. We plan the transition to reduce avoidable disruption; no disruption-free outcome is guaranteed.

The initial consultation is complimentary. Technical assessments, remediation and projects are separately scoped.

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Serving North Texas

Frisco headquarters. North Texas coverage.

Integrated365 is Frisco-based and serves North Texas businesses, including Celina, Gunter, Sherman, Denison, Denton and Gainesville. We also support businesses across Dallas, Plano, McKinney and the broader Dallas-Fort Worth area. We discuss your users, locations and on-site needs before defining coverage.

Coverage is defined around your users, locations and on-site needs. Before any agreement, we discuss which sites and systems are supported and how support is delivered for each location.

Normal business and sales hours: Monday–Friday, 8 AM–5 PM Central Time. After-hours technical support follows each client’s managed-services agreement.

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Tell us where your users and locations are so we can discuss the right coverage.

Frequently Asked Questions

Common questions about our managed IT services.

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Still have questions? Tell us about your users, systems and priorities and we’ll help you understand your options.

Ready for an accountable IT partner?

Tell us about your users, systems and current support arrangement. We will discuss whether an ongoing managed IT agreement fits your business.

The initial consultation is complimentary. Technical assessments, remediation and projects are separately scoped.