Dallas business owners waste hours comparing IT providers who won't publish pricing. Here's what you'll actually pay: $99-$250 per user monthly, depending on what you need. This guide breaks down real costs from a Dallas IT provider that's served 500+ DFW companies since 2010.
Get Dallas IT Support QuoteManaged IT services in Dallas typically cost between $99-$250 per user per month, with most small to mid-sized businesses paying $125-$175/user for comprehensive coverage.
The Problem: Most Dallas companies start with a "break-fix" IT approach—you call someone when things break, pay $150/hour, and hope it gets fixed quickly. Or you hire one IT person who gets overwhelmed, takes vacation with no backup, and eventually leaves for a better offer.
The Cost: A 20-person Dallas business loses an average of 240 employee hours annually to IT problems. At $40/hour average wage, that's $9,600 in lost productivity—before you count the emergency IT bills, the ransomware scare, or the backup that wasn't actually working.
The Solution: Managed IT services replace reactive chaos with predictable support. One monthly fee covers monitoring, maintenance, help desk, security, and backups. No surprise bills. No single point of failure. No more wondering if your technology will work tomorrow.
Based on 15 years serving Dallas-Fort Worth businesses, here are the three pricing tiers and what you get at each level:
Best For:
Small businesses (5-15 employees) with simple IT needs, minimal compliance requirements, and basic technology infrastructure.
Best For:
Growing businesses (15-100 employees) that rely on technology for daily operations and need reliable support without downtime.
Best For:
Regulated industries (healthcare, finance, legal), companies with complex infrastructure, or businesses requiring enterprise-grade security and compliance.
IT Provider Near Me: What Dallas Companies Pay
Dallas-Fort Worth managed IT pricing runs 5-10% below coastal tech hubs (NYC, SF, LA) but matches Houston and Austin rates. The competitive DFW market keeps pricing reasonable while service quality stays high.
Common Dallas business IT challenges we solve:
Most MSPs charge per user, so more employees = higher cost. However, you get volume discounts (typically 10-20% off) at 25+, 50+, and 100+ users.
Healthcare (HIPAA), finance (SOC 2), defense contractors (CMMC), and legal firms require additional security measures and documentation, adding $30-$75 per user monthly.
Single-office businesses cost less than multi-location operations. Cloud-only environments are cheaper than on-premise servers. Legacy systems and custom software increase costs by 20-40%.
Standard 4-hour response? Included. Want 1-hour or 15-minute critical response guarantees? Expect to pay 15-25% more.
Downtown Dallas, Frisco, Plano - similar pricing. Remote locations like Gainesville or Sherman may have $5-$10/user surcharge for on-site visits.
Well-maintained systems? Lower ongoing costs. Inherited disaster (outdated hardware, no documentation, security gaps)? Expect 3-6 months of higher initial remediation costs.
"Should we hire an IT person or use managed services?" Here's the real cost breakdown for a typical 20-person Dallas business:
| Cost Category | In-House IT | Managed IT |
|---|---|---|
| Base Salary/Service | $70,000-$90,000 | $30,000-$42,000 |
| Benefits (30%) | $21,000-$27,000 | $0 |
| Training & Certifications | $3,000-$5,000 | Included |
| Tools & Software | $5,000-$8,000 | Included |
| PTO/Sick Coverage | $0 (uncovered) | 24/7 Coverage |
| Specialized Skills | Limited to 1 person | Entire Team |
| ANNUAL TOTAL | $99,000-$130,000 | $30,000-$42,000 |
| SAVINGS WITH MANAGED IT | $60,000-$88,000/year (60-70% less) | |
For Dallas businesses with 100+ employees, the optimal solution is often hybrid IT:
Result: Best of both worlds—on-site support + enterprise expertise—for 40-50% less than fully in-house IT.
Beyond direct cost savings, managed IT delivers ROI through reduced downtime, prevented security breaches, and improved productivity. Here's how to calculate it:
Your Actual ROI Will Vary
These numbers are conservative industry averages. Your specific ROI depends on your current IT state, downtime history, industry risk profile, and productivity baselines. Want to calculate your exact numbers? Schedule a free assessment and we'll run the numbers for your Dallas business.
Don't pick an IT provider based on price alone. The "$99/user" company with hidden fees, limited support, and slow response times will cost more than a "$165/user" provider that prevents downtime and security breaches.
Most Dallas-Fort Worth businesses pay $125-$175 per user monthly for solid managed IT support that includes:
What Dallas businesses should ask before signing:
At Integrated365, we've supported 500+ Dallas-area companies since 2010 with transparent pricing, no surprise fees, and 24/7 local support. Our 97% client retention rate speaks to how we handle IT support differently than most providers.
We'll assess your current IT setup and give you accurate pricing in 24 hours. No sales pitch required. Just honest answers about what your company needs and what it costs.
Dallas IT support for Frisco, Plano, McKinney, Allen, Richardson, Fort
Worth, and all North Texas businesses.
Integrated365 has provided managed IT services in Dallas since 2010.